Home » Breaking Down Barriers: Designing Inclusive Public Services

Pärt Ojamaa

Pärt Ojamaa is a service designer with a solid background in graphic design, UI/UX, and service design. He specializes in system interactions and user challenges, applying research, design thinking, and design systems to public service and government projects. Pärt has been involved in the development of key event-based services in Estonia, such as "Getting Married," "Settling in Estonia," "Having a Baby," " National defence obligation," and "Getting Pension." He has also contributed to the creation of a personalized government whitepaper, focusing on the future of citizen-state interactions.

Breaking Down Barriers: Designing Inclusive Public Services

Saturday, 16th November, 2024

09:00am - 12pm GMT+1

In this workshop, participants will focus on designing public services that are accessible and inclusive for all citizens. Participants will learn strategies and best practices for identifying and removing barriers that prevent people from accessing essential services. The session will emphasize the importance of considering diverse user needs in public service design.

What Participants Will Gain:

  • Understanding of Inclusivity: Learn the principles of inclusive design and why it’s crucial for public services.
  • Practical Techniques: Discover actionable strategies for making public services more accessible to everyone.
  • Hands-On Experience: Participate in activities that help identify barriers and design solutions to overcome them.
  • Improved Design Skills: Enhance your ability to create public services that cater to diverse populations.
  • Inspiration and Ideas: Leave with innovative ideas for ensuring that public services are usable by all citizens, regardless of their abilities.

This workshop is perfect for professionals involved in designing or delivering public services who want to ensure their offerings are inclusive and accessible to all.

Get your ticket for

NGN10,000 or $10